Our Expertise & Experience
Meet the dedicated professionals behind Electronics-r-us. Over 15 years of trusted appliance repair service in Lynchburg and surrounding communities.
Our Story Since 2008
Electronics-r-us began with a simple mission: provide honest, reliable small appliance repair services that families and businesses throughout Lynchburg could depend on. What started as a small local business has grown into the area's most trusted appliance repair service, but our commitment to quality and customer satisfaction has never wavered.
Over the years, we've built a reputation for fixing what others say can't be repaired. Our technicians approach every job with the same care and attention to detail, whether it's a simple toaster repair or a complex microwave diagnostic. We understand that when your appliances break down, it disrupts your daily routine, so we work quickly and efficiently to get your home or business back to normal.
Today, Electronics-r-us serves thousands of satisfied customers throughout central Virginia, staying true to our founding principles of quality workmanship, fair pricing, and exceptional customer service. We're not just a repair service – we're your neighbors, committed to keeping our community running smoothly.
Meet Our Expert Team
Our certified technicians bring decades of combined experience in appliance repair and customer service.
Rory McCann
Owner & Lead Technician
Rory founded Electronics-r-us in 2008 with over 20 years of electronics and appliance repair experience. He's certified on all major appliance brands and leads our team of skilled technicians. Rory personally oversees every major repair to ensure quality and customer satisfaction.
James Wilson
Senior Appliance Specialist
James has been with Electronics-r-us for 8 years, bringing expertise in microwave and coffee maker repair. He's factory-trained on Whirlpool, GE, and Samsung appliances. James is known for his diagnostic skills and ability to fix complex electronic control issues.
Maria Rodriguez
Small Appliance Expert
Maria specializes in blender, food processor, and small kitchen appliance repairs. With 6 years of experience, she has an excellent track record in customer service and can quickly diagnose issues with food preparation equipment. She's fluent in English and Spanish.
David Chen
Air Quality Specialist
David focuses on air purifiers, dehumidifiers, and vacuum cleaner repairs. His background in HVAC systems makes him invaluable for appliance motor and compressor issues. David has been with our team for 4 years and maintains a 98% customer satisfaction rating.
Our Mission & Values
Everything we do is guided by our commitment to excellence and customer satisfaction.
Mission
To provide reliable, affordable small appliance repair services that restore convenience to our customers' daily lives while building lasting relationships based on trust and quality workmanship.
Integrity
We believe in honest, transparent communication. We never recommend unnecessary repairs and always explain our findings clearly, helping customers make informed decisions about their appliances.
Quality
We use only genuine manufacturer parts and follow industry best practices. Every repair is backed by our service guarantee because we stand behind the quality of our work.
Community
As a local business, we're committed to supporting our Lynchburg community. We source parts locally when possible and contribute to local charities that help families in need.
Excellence
Our technicians continuously train on new technologies and repair techniques. We invest in professional tools and equipment to ensure every job is completed to the highest standards.
Sustainability
We believe in repairing rather than replacing when possible. By extending appliance lifecycles, we help reduce waste and save our customers money while being environmentally responsible.
Certifications & Training
Our commitment to excellence is supported by ongoing professional development and industry certifications.
🏆 Professional Certifications
- • Factory-authorized service for Whirlpool Corporation
- • Certified Repair Technician - General Electric
- • Samsung Electronics Authorized Service Provider
- • Small Appliance Repair Certification - Virginia Department of Professional and Occupational Regulation
📚 Ongoing Training
- • Annual manufacturer training on new appliance models
- • Safety protocols and electrical repair best practices
- • Customer service excellence workshops
- • Environmental safety and disposal procedures
Why Choose Electronics-r-us
Over 15 years of experience, thousands of satisfied customers, and a commitment to excellence that sets us apart.
Our Track Record
Years in Business
Appliances Repaired
Customer Satisfaction
Average Response Time
These numbers represent more than statistics – they reflect our dedication to providing the best possible service to our community. Every repair, every customer interaction, and every recommendation we make is guided by our commitment to excellence.
Ready to Experience the Electronics-r-us Difference?
Join thousands of satisfied customers who trust us with their appliance repair needs. Contact us today for reliable, professional service you can count on.